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MRO Process Flow Chart

MRO (Maintenance, Repair, and Operations) Process Chart outlining the key steps involved in MRO procurement and management in a B2B environment

Identify Requirement
  • Inspection of equipment, tools, or facility needs
  • Identifying spare parts maintenance requirements
Requisition & Approval
  • User department raises an MRO requisition
  • Approval from the procurement or maintenance team
Supplier Selection & RFQ
  • Sending RFQs to approved vendors
  • Receiving, evaluating quotations based on price
Purchase Order (PO) Processing
  • Approval from finance and management
  • Raising PO based on approved vendor & quotation
Order Fulfillment & logistics
  • Supplier processes the order and logistiics
  • Shipping tracking of goods and orders
Quality Inspection & Inventory
  • Checking material specifications and quality
  • Updating Inspection & inventory records
Usage & Maintenance Execution
  • Distribution of MRO items to respective departments
  • Maintenance activities carried out as per schedule
Invoice Processing & Payment
  • Matching invoice with PO and delivery note
  • Processing payment as per agreed terms
Review & Continuous Improvement
  • Analyzing MRO spend and usage trends
  • Vendor performance and evaluation